Think before you click
Most break-ins start with one email. Learn the five signs.
Free printables
Guides and posters your team will actually read.
34 one and two page printables on scams, hurricanes and everyday IT. Hang them by the printer, hand them to new hires, or fill in the checklists on screen. No sign-up needed.
Jump to: Scams and email · Security habits · Everyday IT · Hurricanes and power · By industry
Scams and email
Spot fake emails, texts, calls and payment requests before they cost you.
Money changes need a phone call
Email can be faked, even from a real account. These rules stop the most expensive scam in business.
Holiday scams are here
Scammers get busy when we do. Watch for these from November to January.
Hang up. Look it up. Call back
Scammers call and text pretending to be IT, the bank or the government.
Phishing field guide
How to spot a scam email, check a link without clicking it, and what to do when one gets through.
I clicked a link. Now what?
Act fast and tell IT right away. You are not in trouble: the first 15 minutes matter more than anything else.
Spam, junk or phishing?
Not every unwanted email is dangerous. Here's how to tell them apart and what to do with each.
Fake invoices and payment fraud
Payment fraud costs businesses more than any other online crime. A few simple rules stop almost all of it.
Scam or safe? Ten-email quiz
Tick one box for each. Answers are on the back. Great for a 10-minute team meeting.
QR code and text message scams
Phones are now the favorite target, because small screens hide the warning signs.
Fake voices and video calls
A few seconds of someone's voice is now enough to copy it. Here's how to protect your business and your family.
Tax season scams are here
From January to April, scammers go after payroll, employee records and refunds.
Security habits
Everyday habits that keep accounts, computers and client data safe.
Didn't ask for it? Don't approve it
A sign-in prompt you didn't start means someone else has your password.
Lock it when you leave
An unlocked screen is an open door. It takes one second to close it.
Passphrases beat passwords
Long and easy to remember is stronger than short and complicated.
Small business security basics
The 12 things every business should have in place. Count how many you have.
If we get hacked: who does what
Fill this in now, while things are calm. Keep a printed copy, because your computers may not work on the day you need it.
Working from home safely
Your home becomes part of the business network when you work there. Tick these once, and check again each year.
Traveling with a work laptop
Airports, hotels and coffee shops are where laptops get lost, stolen or snooped on.
Everyday IT
Checklists for new hires, departures, backups, moves and a monthly check.
Need IT help? Here's who to call
Fill in your IT support's details, hang it where everyone can see it, and problems get fixed faster.
New employee IT setup
Give IT a few days' notice and a new hire can work from minute one. Tick as you go.
When an employee leaves
Most problems after a departure come from accounts nobody turned off. Do these on their last day.
Monthly IT check for owners
You don't need to be technical. Ask these questions once a month, and keep this page as a record.
Can you restore your backups?
A backup only counts if you can bring it back. Answer these honestly, and fix any "no".
Moving or opening a location
Internet lines can take 30 to 90 days to install. Start IT planning as soon as the lease is signed.
Hurricanes and power
Get ready for storm season, close up safely and reopen fast.
Hurricane season IT guide
Do the big work before June 1, and the last 72 hours before a storm become a short checklist.
Storm coming: 72-hour IT checklist
A named storm is headed our way. Work down this page so your business can run from anywhere and reopen fast.
After the storm: getting back online
Safety first, equipment second. Switching on too soon turns storm damage into lost data.
Power outages and battery backups
Summer storms knock the power out often here. A battery backup buys time to shut down safely, not hours of work.
By industry
For law firms, cities, police, fire, dispatch and medical offices.
We will never email you new wiring instructions
Before you send money for a closing, settlement or retainer, call us to confirm.
Protecting client confidentiality
Your duty to keep client information private covers email, phones and files too. A yearly check for every attorney and staff member.
Security basics for city staff
Cities hold records, money and services residents depend on, which makes them a favorite target. Every employee is part of the defense.
Protect criminal justice information
Records, reports and database results must stay with the people allowed to see them. These rules come from the CJIS security policy.
Patient privacy starts at the front desk
HIPAA basics for everyone who checks patients in, answers phones or handles records.
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