Poster · Scams and email

Money changes need a phone call

Email can be faked, even from a real account. These rules stop the most expensive scam in business.

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One page, US Letter, in color. Print it in color or black and white.

What's inside

1
Never change bank details from an email alone.
New account numbers, new wiring instructions, "our bank changed". Always confirm first.
2
Call back on a number you already have.
Use the number on file or an old invoice, never the one in the email or its signature.
3
Watch for rush and secrecy.
"I'm in a meeting, just get it done" or "keep this quiet" are warning signs.
4
Two people approve new payees.
One person sets it up, another checks it. No exceptions for "urgent".
5
Gift cards are never a real payment.
No boss, vendor or agency asks for gift card codes. It's always a scam.