New employee IT setup
Give IT a few days' notice and a new hire can work from minute one. Tick as you go.
Poster · Everyday IT
Need IT help? Here's who to call
Fill in your IT support's details, hang it where everyone can see it, and problems get fixed faster.
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What's inside
The full text
IT support company or person
Phone (anything urgent)
Email or support website
After hours number
Our hours of support
Account or customer number
Have this ready
- Your name and the best number to call back
- Which computer, printer or phone has the problem
- What you were doing when it happened
- Any error message (a phone photo of the screen is perfect)
Call right away, don't email, if
- You clicked something in an email and now something seems wrong.
- A screen says your files are locked or asks for payment.
- Passwords, bank details or money are involved.
- More than one person is down, or the whole location is offline.
Never too small to ask.
A quick question today can save a long day later. Asking costs nothing. Guessing can cost a lot.
Everyday IT
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When an employee leaves
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Monthly IT check for owners
You don't need to be technical. Ask these questions once a month, and keep this page as a record.
Questions about anything in here?
Our team helps local businesses with exactly this every day. A 15-minute call is free.