Poster · By industry

Patient privacy starts at the front desk

HIPAA basics for everyone who checks patients in, answers phones or handles records.

Free to print and share

One page, US Letter, in color. Print it in color or black and white.

What's inside

1
Screens face away from patients.
Lock them when you step away. A privacy filter helps at a busy counter.
2
Your sign-in is yours.
Never share it, even on a busy day. Every look at a chart is logged under your name.
3
Check who's calling.
Confirm identity before sharing anything. Callers pretending to be insurers or patients are common.
4
Paper and faxes get picked up.
Collect printouts and faxes right away, and shred them when done.
5
Only what's needed.
Look up and share the minimum needed for the task in front of you.

Tell your privacy officer right away. Fast reporting is how small mistakes stay small. IT problem? Call your IT support.

By industry

Poster · 1 page · Fill in on screen

Before you send money for a closing, settlement or retainer, call us to confirm.

Checklist · 1 page · Fill in on screen

Your duty to keep client information private covers email, phones and files too. A yearly check for every attorney and staff member.

Guide · 2 pages

Cities hold records, money and services residents depend on, which makes them a favorite target. Every employee is part of the defense.

Our team helps local businesses with exactly this every day. A 15-minute call is free.