Flux Labs

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a...

The most dangerous thing in a server room is often the phrase, “Don’t touch that.” It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so...

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless.  The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit.  For many small businesses, the front...