Real Estate IT · Multiple Locations
A title company opens new locations along the coast without IT slowing closings down.
- Client
- South Oak Title
- Industry
- Title & Closing Services
- Services
- Managed IT · New Locations · Printers & Scanning
The Challenge
Closings run on paper and deadlines: documents get printed, signed, scanned and recorded, often on the same day. South Oak Title was opening new locations along the coast, each needing an internet line, computers, a copier and scanners set up before the first closing. A copier that won't scan or an internet line that drops in the middle of a closing isn't a small problem when buyers and sellers are at the table.
What We Did
Flux Labs helps South Oak stand up each new location: ordering internet service, setting up computers and connecting copiers and printers so every location works the same way. Day to day we fix printers, scanners and slow computers, set up new staff, keep Wi-Fi steady, and get an office back online when its internet goes down. We also put firewalls and protection software in place across the locations, since title companies are a top target for wire fraud emails.
The result
What changed for South Oak Title
New locations open on the same setup as the rest, closings aren't held up by printers or scanners, and every location has firewall and computer protection behind it.
Lessons for other title and real estate offices
- Set up each new location the same way and support gets faster everywhere.
- On closing day, the printer and scanner are critical systems.
- Title companies hold wire details criminals want; protect every location.
Opening a new location? Start it right.
On a 15-minute call we'll look at your setup and tell you what it needs.