Government IT · Security

A county office locks down its accounts, email and network.

Client
Bay County Property Appraiser
Industry
County Government Office
Services
Microsoft 365 · Sign-in Protection · Email & Firewall Security
2
Locations: Panama City and Panama City Beach
25+
Staff accounts managed and protected
24/7
Firewall monitoring and response

The Challenge

A property appraiser's office keeps records the whole county relies on and deals with the public every day, by phone, email and at the counter. That makes its staff accounts and email domain attractive to criminals: a stolen sign-in or an email that looks like it came from the office could be used to mislead property owners or reach records. The office needed its email, files and accounts managed by people who watch for those risks, and its network protected at both locations.

What We Did

Flux Labs took over management of the office's Microsoft 365 accounts, licenses and security settings. We turned on advanced sign-in protection: rules that decide where and how staff can sign in, and automatic flags when a sign-in looks risky, which our team reviews and clears. We set up email authentication on the office's domains so others can't send email pretending to be the office, and we monitor and manage the office's firewall around the clock, responding to threats as they're found.

The result

What changed for Bay County Property Appraiser

The office's accounts sit behind sign-in rules and risk alerts that our team acts on, its email domains are protected from forgery, and its network is watched day and night. Staff have one team to call for accounts, email and security.

Lessons for other public offices

  • Public offices are targets because people trust email that looks official.
  • Sign-in rules and risk alerts only help if someone reviews them.
  • Protect your email domain so no one can send as you.

Protect your office's accounts and records.

On a 15-minute call we'll look at your setup and tell you what it needs.

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