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7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI...

November 30, 2024

Business

Top Technologies Transforming Customer Service Today

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has...

November 25, 2024

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Business Continuity

Data Breach Damage Control: Avoid These Pitfalls

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The...

November 20, 2024

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Microsoft

Copilot in Teams – New Features, Agents & More

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As...

November 15, 2024

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IT Management

Navigating the Challenges of Data Lifecycle Management

Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of...

November 10, 2024

Cybersecurity

6 Simple Steps to Enhance Your Email Security

Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical. Ninety-five percent of IT leaders...

November 5, 2024

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IT Management

8 Strategies for Tackling “Technical Debt” at Your Company

Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt. It’s a silent saboteur that accumulates over time, threatening your efficiency....

October 30, 2024

Productivity

Enhancing Employee Performance with a Mobile-Optimized Workspace

In the whirlwind of today’s business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from anywhere. Whether they’re sipping coffee at a local café or lounging on their living room couch. That’s the magic...

October 25, 2024

Microsoft

Essential Settings to Maximize Your Microsoft 365 Experience

Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimize its settings....

October 20, 2024

IT Management

Why Securing Your Software Supply Chain is Critical

In today’s world, everything’s connected. That includes the software your business relies on. Whether you’ve installed that software locally or use it in the cloud. Protecting the entire process that creates and delivers your software is very important. From the...

October 15, 2024

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7 Great Examples of How AI is Helping Small Businesses

Top Technologies Transforming Customer Service Today

Data Breach Damage Control: Avoid These Pitfalls

Copilot in Teams – New Features, Agents & More

Navigating the Challenges of Data Lifecycle Management

6 Simple Steps to Enhance Your Email Security

8 Strategies for Tackling “Technical Debt” at Your Company

Enhancing Employee Performance with a Mobile-Optimized Workspace

Essential Settings to Maximize Your Microsoft 365 Experience

Why Securing Your Software Supply Chain is Critical

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